Frequently Asked Questions

What payment methods are accepted?
We use PayPal for payment processing and accept orders from both PayPal accounts and users that do not have a PayPal account.  All major credit cards are accepted.
Do you offer phone support?
We do not offer live phone support but do have a phone messaging system for your convenience.  It is always best to email us direct at store@gellc-usa.com.  However if you would like to leave a message for us feel free to call our system at (612) 353-1331.  Be sure to leave an email address and your order number so we can get back to you.
Are GHP brand products really Made in the USA?
Yes, absolutely. All grip related products such as hand grippers are manufactured and assembled in the USA. We take pride in manufacturing the GHP brand in the United States. Note: Some wearable products may be produced outside the USA.
How do I return my item?
Please see our shipping and return policy https://gillinghamhp.com/shipping-returns/
Can I exchange my item?
We do not normally offer exchanges.  It is best to return the item and reorder right away rather than wait for return shipping, processing, and credit.  Please see our shipping and return policy https://gillinghamhp.com/shipping-returns/